Since September 2003 companies providing communications services are required by law to comply with the Communications Act 2003.
It is also a legal requirement under the General Conditions of Entitlement for providers of fixed-line telephone services to have an Ofcom approved Consumer Code
of Conduct and a Code of Practice for their sales and marketing activities.
As VoIP Unlimited provide fixed line communication services to some small businesses with less than ten employees we are required by law to provide these
codes of practice and to comply with them.
The requirement applies to both Service Providers and Resellers and to any agents we may use.