For five years Iracroft relied on a dedicated 256k point to point link between sites, responsible for delivering large, bandwidth hungry CAD drawings held on servers at HQ to the dispatch centre in Poole. Internet access was delivered via ADSL Max broadband at both sites and was used to order raw materials from the company’s suppliers, access emails and provide general browsing requirements.
The user experience between sites was often very poor, sometimes taking four minutes to load a single page. It proved quicker and easier to print off the files and get the delivery drivers to hand them to the dispatch centre manually! ADSL performance was variable, based on the HQ being located rurally with any circuit problems having a real negative impact on the business e.g. web sites would often hang half way through an order causing frustration for staff and potential delays to fulfilling customer orders.
The business needed a fast, reliable network connection between sites, in preparation for the implementation of a new ERP software system. It had to provide efficient document file transfer along with high availability internet access. The Blandford and Poole offices needed to be able to work independently should either location go offline.