Last dates for Orders and Number Ports: This year’s cut off for new account applications, orders and ports will be Thursday 21st December. Any orders and number ports received after this day will not be processed until Tuesday 2nd January.

Any number ports with a lead time ending between the 21st December and the 2nd January will not be completed during this period. For these orders to be completed before Christmas, the lead time plus the completion time needs to be before Thursday 21st of December.

Christmas opening times

We will be closed during the festive period from 12:30pm on Friday 22nd December until 09.00am Tuesday 2nd January 2017.

Support during that time Our support team will be monitoring the portal ticketing system as usual, if the query is not urgent it will be dealt with in the New Year.

Emergency-only technical support will be available as usual out of hours, should this be needed by calling 01202 612000 opt. 2